Disclaimer: The fulfilment of orders and product delivery is entirely managed by a third party(AJIVIKA MART). American India Foundation, as a non-governmental organization, does not levy any fees on sellers. Its operations are sustained through funding provided by donors to American India Foundation. All intellectual property rights associated with this endeavour belong to American India Foundation.
1. Warranty Coverage
- Warranty Period: Products purchased from Inclusive Buyers are covered by a warranty, further warranty period will vary depending on the purchased product. The warranty period will be mentioned in the description of each product.
- Coverage Scope: The warranty covers defects in materials and workmanship under normal use.
2. Warranty Claims
- Initiating a Warranty Claim: Customers must contact our customer support team at support@inclusivebuyers.in to initiate a warranty claim.
- Proof of Purchase: Customers must provide proof of purchase, such as order confirmation or receipt when submitting a warranty claim.
- Evaluation: Our team will evaluate the warranty claim and, if deemed eligible, provide instructions for returning the product.
3. Exclusions
The warranty does not cover:
- Normal Wear and Tear: Damage resulting from normal wear and tear.
- Misuse or Neglect: Damage resulting from misuse, neglect, accidents, or improper installation.
- Unauthorized Modifications: Any unauthorized modifications or repairs to the product.
4. Resolution of Warranty Claims
- Repair or Replacement: If a defect is confirmed, we will, at our discretion, repair or replace the product with an equivalent or similar model.
- Refund: In cases where repair or replacement is not feasible, a refund may be issued.
5. Shipping Costs
- Return Shipping: Customers are responsible for return shipping costs associated with warranty claims.
- Replacement Shipping: Inclusive Buyers will cover the cost of shipping for replacement products.
6. Voiding the Warranty
The warranty may be voided if:
- Unauthorized Repairs: The product has been repaired or serviced by unauthorized personnel.
- Non-Compliance: The product is used in a manner inconsistent with the provided instructions.
7. Contact Us
If you have any questions or concerns about our Warranty Policy, please contact us at support@inclusivebuyers.in.