Disclaimer: The fulfilment of orders and product delivery is entirely managed by a third party. American India Foundation, as a non-governmental organization, does not levy any fees on sellers. Its operations are sustained through funding provided by donors to American India Foundation. All intellectual property rights associated with this endeavor belong to American India Foundation.
1. Overview
We understand that circumstances may arise where you need to cancel an order. This Cancellation Policy outlines the terms and conditions related to order cancellations on our platform.
2. Cancellation Eligibility
- Order Status: Orders can only be cancelled if they have not been shipped or processed for dispatch.
- Customized or Personalized Items: Customized or personalized items may not be eligible for cancellation once the production process has begun.
3. Cancellation Process
- Cancellation Request: To request a cancellation, customers must contact our customer support team at support@inclusivebuyers.in as soon as possible.
- Approval: Cancellation requests are subject to approval. Once an order is shipped or processed for dispatch, it cannot be cancelled.
4. Refunds for Cancelled Orders
- Refund Method: If the order is canceled before shipping, a full refund will be issued to the original payment method.
- Processing Time: Refunds for canceled orders will be processed within [30] days from the approval of the cancellation request.
5. Non-Refundable Situations
- Custom or Personalized Items: Orders for customized or personalized items that have entered the production process may not be eligible for a full refund.
- Digital Products: Orders for digital products may be non-refundable once the download or access link has been provided.
6. Contact Us
If you have any questions or concerns about our Cancellation Policy, please contact us at support@inclusivebuyers.in